A parent at home with their children

Family protection

Most people who have cover bought it alongside a mortgage years ago and have not looked at it since. Salaries changed, children arrived, the mortgage shrank, and the policy stayed where it was.

Three things decide whether cover does its job: how much, for how long, and who gets the money. The third is the one people leave to chance. A policy written in trust pays the person you chose in weeks. One that is not can sit in probate for the best part of a year.

Whole-of-market means we compare the small print as well as the premium. Two policies at the same price can define “critical illness” very differently, and that definition is what decides whether you get paid.

The three types of cover

Life insurance

Pays a lump sum to your family if you die within the term. You choose the amount and the length of cover. Most policies also include terminal illness benefit at no extra cost, which pays the same money early.

Critical illness cover

Pays a tax-free lump sum if you are diagnosed with one of the conditions listed in your policy. It only covers the conditions on that list, and the lists differ a lot between insurers.

Income protection

Pays a monthly amount if illness or injury stops you working, typically 50–70% of gross earnings, after a waiting period you choose. Some policies pay for a set number of years, some until you recover or retire.

Protection policies include exclusions, definitions and eligibility requirements. Cover depends on the terms of the policy and on the accuracy of the information given when you apply.

Level, decreasing or increasing

This decides what happens to the size of the payout over the life of the policy. It changes both the cost and whether the money will be enough.

A family at home together

Working out the number

If your income stopped tomorrow, how long could the household run on savings and sick pay? What would still need paying: the mortgage or rent, childcare, the car, the bills? Does your employer's death-in-service cover exist, and how many times salary is it? Would your partner keep working, or need to stop for a while?

Those answers give you a figure. Getting you that cover at a sensible cost, written so it pays to the right person without delay, is the rest of it. Most households are best served by proper cover on the two or three things that would genuinely break them.

Questions people ask us

How much cover do I actually need?

A common starting point is enough to clear the mortgage plus a multiple of household income for the years your dependants still need supporting. Do the sums properly. Too much cover drains money every month for decades, and too little leaves your family short at the worst moment of their lives.

What does “written in trust” mean?

The policy is held in a trust, outside your estate. The benefit is usually paid to the people you chose quickly, without waiting for probate, and normally falls outside your estate for inheritance tax.

It generally costs nothing to arrange at the outset and takes about ten minutes.

Will a pre-existing condition stop me getting cover?

Not necessarily. It may mean a higher premium or a specific exclusion, and insurers differ considerably in how they treat the same condition. Whole-of-market access means approaching the insurers most likely to offer sensible terms.

Is my employer's cover enough?

Rarely, and it ends the day you leave. Death-in-service benefit is genuinely valuable but typically pays a multiple of salary on death only, with nothing for critical illness and often little beyond a few months of company sick pay for long-term sickness.

Do these policies pay out?

The large majority do. Where a claim is not paid it is usually because something was not disclosed on the application, or because the condition being claimed for is not on the policy's list. Both are avoidable at the point of applying.

If you are unsure whether something is worth declaring, declare it. Telling the insurer more than they strictly need costs nothing.

What happens if I stop paying?

Speak to the insurer or to us before cancelling anything. Missing a single payment does not usually end a policy and there is normally a grace period.

These are protection policies with no cash value, so a lapsed policy returns nothing. Reducing the amount or shortening the term usually keeps something in place.

How much life cover would your family need?

Debts to clear, plus the income that would have to be replaced, less what is already in place.

Answered in full

Longer answers to the questions that come up most on this subject.

Start with a free conversation.

Tell us what is on your mind: a pension you have lost track of, a fixed rate ending, a will you keep meaning to write. We will tell you honestly whether we can help.