Regulatory information

Regulatory status

Buzz Financial Services is a trading style of Equity & General Financial Services Limited, which is directly authorised and regulated by the Financial Conduct Authority (No. 474163). The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren't able to resolve themselves. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk. Head office: 2 Charterhouse Mews, London, EC1M 6BB. Registered in England (03314593).

Scope of service

Buzz Financial Services advises under the permissions held by Equity & General Financial Services Limited. You can check those permissions, and the firm's status, on the Financial Services Register under firm reference number 474163.

Information, not advice

This website provides general information. It does not take account of your personal goals, finances or needs, and nothing on it is a personal recommendation. A personal recommendation follows a conversation about your circumstances.

Investments and pensions

The value of investments and any income from them can fall as well as rise, and you may get back less than you invest. Past performance is not a reliable indicator of future results. Pension benefits and their tax treatment depend on your circumstances and on current rules, which can change.

Mortgages and later-life lending

Your home may be repossessed if you do not keep up repayments on your mortgage. Equity release reduces the value of your estate and may affect entitlement to means-tested benefits. A lifetime mortgage is a loan secured against your home. Some forms of buy-to-let and commercial mortgage are not regulated by the Financial Conduct Authority.

Protection

Protection policies include exclusions, definitions and eligibility requirements. Cover depends on the terms of the policy and on the accuracy of the information given when you apply.

Tax and estate planning

Tax treatment depends on your individual circumstances and may change. The Financial Conduct Authority does not regulate tax advice, trusts, will writing or some forms of estate planning.

Complaints

If something goes wrong, tell us so we can investigate and put it right where we can. If we cannot resolve it between us, the Financial Ombudsman Service may be able to help.

Start with a free conversation.

Tell us what is on your mind: a pension you have lost track of, a fixed rate ending, a will you keep meaning to write. We will tell you honestly whether we can help.