Your now:pensions pot

NOW: Pensions is a workplace master trust owned by Mercer. It charges £2 a month plus 0.3% a year. From 55 you can take cash, all at once or in chunks, but for drawdown or an annuity you have to transfer the money out.

Who runs it

The NOW: Pensions Trust is an authorised master trust. NOW: Pensions Ltd runs it day to day and is owned by Mercer Limited, part of the Marsh group. The trustee is NOW: Pension Trustee Limited.

What it charges

An administration charge of £2 a month, which rose from £1.75 on 1 September 2025 and is not taken if it would leave the pot at £100 or less, plus 0.3% a year on the investment plans, including the default.

Self-select funds charge between 0.25% and 0.55% a year. There is no charge to transfer in or out.

Taking money out

Moving it to another provider

NOW: Pensions makes no charge to transfer out, and its own site recommends taking financial advice before you do.

Getting hold of now:pensions

Your account
nowpensions.com, then log in to now:u.
Phone
0330 100 3334, Monday to Friday, 8am to 6pm.

Checked on 2 October 2026 against nowpensions.com and The Pensions Regulator's list of master trusts. Phone numbers, charges and options change, so check the provider's own site before you act.

To draw an income from this pot, you first have to move it out of the scheme.

Related questions

Can I get a regular income from now:pensions?

Not from the scheme itself. You can take cash in chunks, at most monthly, or transfer to a provider that offers drawdown or an annuity.

Who owns now:pensions?

Mercer Limited, part of the Marsh group.

What does the £2 a month come to?

£24 a year, on top of the 0.3% investment charge.

Where this fits

Where the money goes when it leaves is the decision that matters here.

Talk to an adviser

A first conversation of about twenty minutes, at no cost to you. Tell us what is on your mind: a pension you have lost track of, a fixed rate ending, a will you keep meaning to write.