Your pension provider

Each provider charges differently and lets you take money out in different ways. Some will not pay you an income at all unless you move the pot.

Each job you leave can leave a pot behind at a different provider, each with its own charges, its own login and its own rules for taking the money out. The pages below set out, provider by provider, what each one charges where it publishes that, what it lets you do from 55, and how to reach it.

The rules on charges and exit fees below apply whichever provider holds your pot.

The rules that protect you

0.75%cap on the yearly charge in a workplace default fund
1%cap on an exit charge from a personal pension once you are 55
31 Oct 2026deadline for schemes to connect to pensions dashboards

FCA policy statement PS16/24, gov.uk charge cap guidance and the Pensions Dashboards connection timetable, checked 2 October 2026.

0%
The exit charge allowed on a personal pension taken out on or after 31 March 2017, once you can access it. Older plans are capped at 1%.

Finding a pension you have lost

The government's Pension Tracing Service gives you contact details for a scheme from the employer's or provider's name. It does not tell you whether you have a pension there or how much is in it. Search at gov.uk/find-pension-contact-details, or call 0800 731 0175, Monday to Friday, 10am to 3pm.

Pensions dashboards will let you see all your pensions in one place. Schemes must connect by 31 October 2026. The MoneyHelper dashboard will be the first open to the public, and no launch date has been published yet.

What differs from one provider to the next

How the charge is set

Master trusts such as Nest publish one charge for everyone. Insurers such as Aviva and Scottish Widows set a charge for each employer, so your pot's charge is in your own documents.

Whether you can draw an income

Some schemes pay drawdown from inside the scheme. NOW: Pensions offers cash only, and nobody in its scheme can draw an income without moving the money.

What an old plan carries

With-profits plans, guaranteed annuity rates and protected tax-free cash belong to the plan. A transfer can lose them.

Questions people ask us

How do I find out what my pension charges?

Your annual statement shows it, or ask the provider. Some, such as Aviva, have a lookup by plan number.

Can a provider charge me to leave?

A personal pension taken out before 31 March 2017 can charge up to 1% once you are 55. One taken out after that cannot charge you to leave at all once you can access it.

Should I move all my pensions to one provider?

It can cut charges and paperwork, and it can also lose a guarantee. Check each plan's features before anything moves.

The value of investments and any income from them can fall as well as rise and you may get back less than you invest. Transferring a pension can mean losing valuable benefits. Charges and options shown are those published by each provider on the date checked.

Answered in full

Your Nest pension

A 1.8% charge on what goes in and 0.3% a year on the pot. No annuities in-house.

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Your People's Pension pot

A not-for-profit master trust charging 0.5% a year plus £4.50, with drawdown in the scheme.

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Your now:pensions pot

£2 a month plus 0.3% a year. Cash only: no drawdown and no annuity in the scheme.

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Your Smart Pension pot

Charges set per employer and shown in your account. Drawdown inside the scheme.

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Your Aviva pension

Workplace charges set per employer. Drawdown through Aviva's SIPP. Older with-profits plans carry an MVR.

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Your Scottish Widows pension

Part of Lloyds Banking Group. No transfer-out charge, but older with-profits plans can carry an MVR.

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Your Legal & General pension

No fee to transfer or take income. Drawdown is a separate plan, and protected cash can be lost on a move.

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Your Royal London pension

A mutual that shares profits with eligible members. With-profits plans can carry an MVR or a guaranteed annuity rate.

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Your Standard Life pension

Drawdown at no set-up charge. A with-profits guarantee is lost on transfer or surrender.

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Your Aegon pension

Provided by Scottish Equitable. Drawdown means moving into a separate Retirement Income Account.

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Your Fidelity pension

No exit fees. Withdrawals are arranged by phone, and some plans offer no regular income.

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Your Prudential pension

Part of M&G, not Prudential plc. Some plans carry a guarantee, and with-profits can carry an MVR.

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Talk to an adviser

A first conversation of about twenty minutes, at no cost to you. Tell us what is on your mind: a pension you have lost track of, a fixed rate ending, a will you keep meaning to write.